Campus | Start Date | Tuition/Fees |
---|---|---|
Miramichi | September 2024 (Blended Delivery) | Domestic | International |
Saint John | September 2024 (Blended Delivery) | Domestic | International |
Moncton | September 2024 (Blended Delivery) | Domestic | International |
Fredericton | September 2024 (Blended Delivery) | Domestic | International |
Saint John | January 2025 (Blended Delivery) | Domestic | International |
Administrative professionals are valued members of the healthcare community. They are detail-oriented individuals who use their enhanced communication skills to work with patients and hospital staff. This program builds upon the core skills learned in the Administrative Professional program. You'll learn medical software systems as well as medical terminology, standards, and practices. Our training and workplace experience will also provide you with expert problem solving and interpersonal skills to get you job ready. Medical administrative professionals are in high demand as hospitals need support to manage workflow and boost business efficiency.
Important Note:
The Winter (January) intake for Administrative Professional: Health Services is an accelerated delivery, where students continue to be engaged in full-time study for four (4) consecutive 15-week terms (Winter, Spring/Summer, Fall and Winter).
The requirements for this diploma program may be achieved within two (2) academic years of full-time study.
Profile A
NB Francophone High School Math Equivalencies
International Student Admission Equivalencies
In a world where the demand for healthcare services continues to grow, efficient management of resources, records, and patients is critical to maintaining the wellbeing of the healthcare system. As an Administrative Professional: Health Services graduate, you could find work in hospitals and clinics, doctor’s offices, nursing homes, rehabilitation centres, dental offices, or any other facility where health services are delivered.
Graduates often find themselves in roles such as medical administrative assistants, patient coordinators, and medical records administrators. Medical administrative assistants perform a variety of administrative duties in doctor's offices, hospitals, medical clinics, and other medical settings. Patient coordinators work with administration, staff, and patients to ensure proper coordination and communication. Medical records administrators collect, organize, and store essential health information in paper files and electronic systems.
With an aging population translating into increased healthcare needs, the forecast for job openings over the coming years is strong. With a solid foundation of both theoretical and practical training as well as work integrated learning, our graduates join the healthcare community ready to work and contribute to efficient healthcare delivery.
Successful delivery of the Administrative Professional: Health Services program requires an effective working relationship with the local health care community.
Technology Requirements
Ïã¸ÛÍõÖÐÍõÂÛ̳×ÊÁÏ is a connected learning environment. All programs require a minimum specification, including access to the internet and a laptop. Your computer should meet your program technology requirements to ensure the software required for your program operates effectively. Free wifi is provided on all campuses.
Please note that some textbook instruction for program courses is written for PC systems and students with MAC devices may not be able to follow this instruction step-by-step.
Courses are subject to change.
This course is designed to build on the skills needed to write clear and concise sentences and paragraphs. Focus is placed on applying the parts of speech, grammar, sentence patterns, sentence and paragraph structure, punctuation, and capitalization. Emphasis is also placed on writing for specific audiences, using various styles to achieve a purpose, and applying the stages of the writing process.
This course is designed to develop a structured approach to writing business messages. Focus is placed on applying the stages of the writing process (prewriting, writing, and revising) for emails, memos, letters, and other business messages and documents.
Prerequisites:
​This course is designed to develop the knowledge required to record financial transactions for the complete accounting cycle. Focus is placed on bookkeeping for the service industry.
This course is designed to develop arithmetic and algebraic skills needed to perform business-related math calculations. Focus is placed on analyzing business and financial problems, determining what calculations need to be performed, and completing the necessary calculations. Calculations include sales tax, discounts, and simple interest.
This course is designed to develop the knowledge and skills to effectively support a wide variety of office operations. Focus is placed on practicing telephone techniques, managing schedules, and planning, documenting, and executing meetings. Learners explore methods and techniques for providing quality client service and demonstrate professionalism in a business environment.
Prerequisites:
This course is designed to provide an overview of the hospital environment. Emphasis is placed on explaining hospital emergency codes and procedures, examining hospital policies, and managing administrative tasks, including various hospital forms, patient flow, and bed management procedures.
Prerequisites:
This course is designed to introduce the procedures needed to support the daily operations of a hospital nursing unit. Emphasis is placed on assembling and maintaining patient charts, processing physician orders, and related administrative tasks.
Prerequisites:
This course is designed to simulate a hospital nursing unit and a physician’s office environment. Emphasis is placed on utilizing the knowledge, tools, and skills developed in previous courses to complete a variety of complex tasks, applying sound decision-making and critical thinking skills.
Prerequisites:
This course is designed to allow the learner to work independently in an industry setting related to their field of study. Learners are expected to follow the work schedule of the practicum host. The duration of this practicum is six (6) weeks.
This course provides an introduction to the meaning of community service. Students learn how community service can enhance a student’s educational experience, personal growth, employability, and civic responsibility. Students participate in one day of volunteering to enhance their understanding of civic responsibility and to help the New Brunswick Community College realize its vision of transforming lives and communities.
This course is designed to develop interpersonal communication skills required by administrative professionals. Focus is placed on self-awareness, motivation, time management, team participation, and problem-solving skills in the workplace.
This course is designed to develop job search techniques, create job search documents, and enhance interviewing and networking skills. Learners also examine employment standards and rights.
Prerequisites:
This course is designed to apply procedures for the management of hard copy and electronic records. Focus is placed on the application of international filing rules and best practices for handling incoming and outgoing mail. Additional emphasis includes database concepts, managing records, creating tables, performing queries, and making simple forms and reports.
This course is designed to introduce computerized accounting software. Focus is placed on maintaining accounting records for small and medium sized businesses by managing general, payable, receivable, and payroll transactions and adjustments. Other topics include producing accounting reports and financial statements.
Prerequisites:
This course is designed to introduce the fundamentals of computer applications and file management for an office environment. Focus is placed on software features and functions for email scheduling, calendar management, collaboration, and time and task management. Further emphasis is placed on presentation software and online tools.
This course is designed to develop accurate touch-typing techniques and document formatting skills. Emphasis is placed on efficient and accurate keyboarding skills, features and functions of word processing software, common Canadian business documents, and producing appropriately formatted professional documents using word processing software.
This course is designed to build on previously acquired skills of document formatting and keyboarding. Focus is placed on developing the advanced formatting and word processing skills used to produce professional business documents. Learners continue to develop keyboarding speed and accuracy.
Prerequisites:
This course is designed to introduce basic spreadsheet concepts. Focus is placed on creating, editing, formatting, saving, moving, copying, and calculating data using spreadsheet software. Course topics include summarizing data using formulas and functions as well as presenting results visually using various chart types.
This course is designed to develop advanced spreadsheet skills. Focus is placed on the creation and management of tables and charts, the manipulation of multiple worksheets and workbooks, as well as advanced, logical, lookups, nested IFs, and conditional functions.
Prerequisites:
This course is designed to introduce hospital patient information software. Emphasis is placed on registering, admitting, scheduling, transferring, and discharging patients as well as entering physician orders.
Prerequisites:
This course is designed to further develop skills needed to support a physician’s office. Emphasis is placed on examining processes and forms encountered when responding to patients, government agencies, physicians, and other healthcare professionals. Course topics include an overview of the Canadian healthcare system, patient registration, appointment scheduling, and Medicare and third-party billing for salaried and non-salaried physicians.
Prerequisites:
This course is designed to utilize medical office software to manage patient information. Emphasis is placed on using software to register patients, manage charts, schedule appointments, and prepare billing in a simulated medical office environment.
Prerequisites:
This course is designed to develop the skills needed to support an ancillary office environment, including dentistry, optometry, and physical therapy offices. Emphasis is placed on managing multiple schedules, third-party billing, community referrals, patient registration, communication, and follow-up.
Prerequisites:
A safe and healthy workplace is the responsibility of the employer and the employee. This course introduces students to the importance of working safely and addresses how employers and employees can control the hazards and risks associated with the workplace. Students will also learn about the roles and responsibilities of key stakeholders including WorkSafeNB, the employer and the employee in ensuring workplaces are safe.
This course is designed to introduce medical terminology related to anatomy and physiology. Emphasis is placed on examining the body systems, key medical terms, abbreviations, symbols, and prefixes, suffixes, and word roots.
This course is designed to introduce medical terminology related to diseases, disorders, treatments, procedures, and devices. Emphasis is placed on understanding key medical terms, abbreviations, prefixes, suffixes, and word roots.
Prerequisites:
This course is designed to apply previously obtained medical terminology, keyboarding, and effective listening skills to transcribe documents in a medical environment. Emphasis is placed on operating transcribing tools and software, meticulous proofreading, using reliable medical references for accuracy, and adhering to legal and ethical standards.
Prerequisites:
13102 - Payroll administrators
13110 - Administrative assistants
13112 - Medical administrative assistants
14100 - General office support workers
14111 - Data entry clerks
Disclaimer: This web copy provides guidance to prospective students, applicants, current students, faculty and staff. Although advice is readily available on request, the responsibility for program selection ultimately rests with the student. Programs, admission requirements and other related information is subject to change.